Privacy Policy

Last updated: November 30, 2025

At oemship ("we", "our", "us"), we are committed to protecting your personal information and ensuring transparency in how we collect, use, and share data. This Privacy Policy explains how we handle information when you visit oemship.com (the "Website") or contact us for our spare parts export services. By using the Website, you agree to this Privacy Policy.

1. Data We Collect

(a) Information You Provide

We may collect personal information when you:

• Fill out forms on our Website (quotation requests, contact forms)
• Contact us by email (e.g. sales@oemship.com)
• Register for newsletters or updates (only if you opt in)
• Provide shipping, billing, or company information when requesting export services

This information may include: name, email address, phone number, company name, country, and shipping details.

(b) Automatically Collected Information

We collect anonymous technical and usage information to improve the Website and our services. This includes:

• IP address and approximate location (country/region)
• Device and browser type
• Pages visited and time spent on the Website
• Referring website and campaign data
• Cookies and similar tracking technologies

Cookies help us remember preferences and improve user experience. You can disable cookies in your browser settings, but some features of the Website may not function correctly if you do so.

2. How We Use Your Data

We use personal information to:

• Respond to enquiries and provide quotations
• Process export orders and coordinate logistics with carriers
• Send transactional messages and (optional) promotional communications when you opt in
• Improve Website functionality, content, and user experience
• Prevent fraud and maintain security
• Comply with legal and regulatory requirements

We do not sell or rent your personal information to third parties.

3. Sharing of Data

We may share your data only when necessary and limited to the purpose for which it was collected. Examples include:

• Logistics and shipping partners: (e.g., DHL, FedEx) for shipping, customs, and delivery coordination
• Service providers: hosting, payment processors, email delivery services, and analytics providers
• Legal requirements: where disclosure is required by law or to protect legal rights
• Business transfers: if we merge with, sell, or transfer assets, user information may be among the transferred assets

All third‑party partners are contractually required to protect the privacy and security of your data.

4. Data Security

We employ reasonable technical and organizational measures to protect your personal data, including SSL encryption and access controls. However, no internet transmission is completely secure and we cannot guarantee absolute security.

5. Data Retention

We retain personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. After that period, we may retain aggregated or anonymized information for analytics and business purposes.

6. Your Rights (EU/UK GDPR)

If you are located in the European Union, United Kingdom, Norway, Iceland, or Liechtenstein, you have certain rights over your personal data, which may include:

• Access – request a copy of data we hold about you
• Correction – request corrections to inaccurate or incomplete data
• Deletion – request deletion of personal data where applicable
• Objection – object to certain processing activities (e.g., direct marketing)
• Data portability – request your data in a machine-readable format

To exercise these rights, please contact us at sales@oemship.com. We may need to verify your identity before responding to such requests.

7. Children’s Privacy

oemship does not knowingly collect personal data from children under 16 years of age. If you believe a child under 16 has provided us with personal data, please contact us and we will delete the information.

8. International Transfers

We operate internationally. By using the Website, you consent to the transfer and processing of your information in jurisdictions where our servers or service providers are located.

9. Cookies and Tracking

We use cookies and similar technologies for essential site functions, analytics, and optional advertising/retargeting. You can manage or disable cookies through your browser settings. For details about the cookies we use, please contact us at sales@oemship.com.

10. Changes to this Policy

We may update this Privacy Policy from time to time. We will post the updated policy on the Website with a revised "Last updated" date.